--- title: "AI for FX & Trading: Join EBO for an exclusive webinar" description: Join EBO and industry experts to discover how AI-powered engagement automation can reduce response times, automate more than 70% of customer support, lower operational costs, and strengthen customer retention. Explore what this means for your FX, trading, or fintech business and how intelligent automation can transform your customer engagement strategy. image: https://content.ebo.ai/hubfs/Frame%201410087240.png --- [![EBO - AI for Financial Services](https://content.ebo.ai/hs-fs/hubfs/Frame%2011%20(2).png?width=6620&height=1588&name=Frame%2011%20(2).png "EBO - AI for Financial Services")](https://www.ebo.ai) [Add a button link here](https://www.hubspot.com/) REGISTER NOW #### LIVE WEBINAR ![Microsoft-logo\_rgb\_c-wht-1](https://content.ebo.ai/hs-fs/hubfs/Microsoft-logo_rgb_c-wht-1.png?width=1000&height=245&name=Microsoft-logo_rgb_c-wht-1.png "Microsoft-logo_rgb_c-wht-1") [![Frame 1410087249 (1)](https://content.ebo.ai/hs-fs/hubfs/Frame%201410087249%20(1).png?width=150&height=60&name=Frame%201410087249%20(1).png "Frame 1410087249 (1)")](https://www.ebo.ai/) # From Lead to Loyal Trader AI-Powered Engagement Automation for FX, Trading & Fintech Join Microsoft and EBO to discover how AI can reduce costs, strengthen retention and increase client lifetime value across FX, trading and fintech. Hear from industry experts and watch a live demo exploring how to automate onboarding, personalise engagement and re-engage clients, with compliance and human oversight built in. 10 November 2026   12:00 PM–1:00 PM CET  MS Teams [REGISTER FOR THE WEBINAR](https://content.ebo.ai/ai-in-fx-trading#section-2) ![onboarding\_callout\_4k 1](https://content.ebo.ai/hubfs/onboarding_callout_4k%201.png) ![EU\_AI\_Act\_logo\_main-846x215 8](https://content.ebo.ai/hubfs/EU_AI_Act_logo_main-846x215%208.svg "EU_AI_Act_logo_main-846x215 8") ![Microsoft Partner 3](https://content.ebo.ai/hubfs/Microsoft%20Partner%203.svg "Microsoft Partner 3") ![Layer 2](https://content.ebo.ai/hubfs/Layer%202.svg "Layer 2") ## Ready to rethink trader engagement? FX and trading platforms are facing the same pressure from three directions at once: Traders expect instant, personalised responses. Regulators expect airtight compliance and audit trails. Operational teams need to scale without compromising service quality. Traditional chatbots with static support scripts are struggling to keep up. This webinar explores how the latest AI technology is moving beyond simple query handling to become active participants in the client lifecycle, automating onboarding, proactively re-engaging dormant traders, delivering personalised market updates, and providing round-the-clock multilingual support, all while staying within the compliance boundaries regulated brokers operate under. #### So, where to start? Secure your spot now 👉 ## What's on the Agenda? We'll look at where the industry is heading in 2027: agentic AI that doesn't just answer questions but takes action on a trader's behalf, predictive models that flag at-risk clients before they churn, and AI systems built with compliance and explainability. We'll also touch on the shift in how brokers are framing AI internally, from a cost-cutting tool to a genuine driver of trading volume and client lifetime value. Through a live product demonstration, attendees will see how AI-powered engagement automation reduces response times, automates over 70% of customer support, lowers operational costs, and increases retention. Whether you work in banking, fintech, EMIs, or FX and trading, you'll leave with a practical view of where AI agents fit into your client engagement strategy today, not in some future roadmap. #### One hour power-packed session: • Intro and welcome • Keynote by EBO's CEO, Dr. Gege Gatt • Expert Session: AI-Powered Trader Lifecycle Automation • Expert Session: The Evolution of FinTech and Trader Engagement • Live Demo of EBO's AI Solution from EBO  • Insights from industry experts • Q&A live discussion  ### Enter the New Era of AI-powered Trader Lifecycle Automation [REGISTER NOW](https://content.ebo.ai/ai-in-fx-trading#section-2) ## Hear From Industry and AI Experts Join a powerhouse panel of leaders and explore the latest developments in AI & FX trading. ![Frame 2213](https://content.ebo.ai/hs-fs/hubfs/Frame%202213.png?width=120&height=120&name=Frame%202213.png) #### [Gege Gatt](https://www.linkedin.com/in/gegegatt/) CEO, EBO ![Group-179](https://content.ebo.ai/hs-fs/hubfs/Group-179.png?width=120&height=29&name=Group-179.png "Group-179") ![Frame 1410086704-1](https://content.ebo.ai/hs-fs/hubfs/Frame%201410086704-1.png?width=120&height=120&name=Frame%201410086704-1.png) #### [Spiros Konstantopoulos](https://www.linkedin.com/in/spiroskonstantopoulos) Sr. Solution Engineer - Azure Apps & AI ![images-6](https://content.ebo.ai/hs-fs/hubfs/images-6.png?width=150&height=32&name=images-6.png "images-6") ![1629893622479 1](https://content.ebo.ai/hs-fs/hubfs/1629893622479%201.png?width=120&height=120&name=1629893622479%201.png) #### [Andrea Bocchino](https://www.linkedin.com/in/andrea-bocchino-b1867a59/) Head of Transaction Monitoring, Alpha Group ![John-Deguara 1](https://content.ebo.ai/hs-fs/hubfs/John-Deguara%201.png?width=120&height=120&name=John-Deguara%201.png) #### [John Deguara](https://www.linkedin.com/in/john-deguara-b1845a3/) CTO, EBO ![Group-179](https://content.ebo.ai/hs-fs/hubfs/Group-179.png?width=120&height=29&name=Group-179.png "Group-179") ![Frame 1410087134](https://content.ebo.ai/hs-fs/hubfs/Frame%201410087134.png?width=120&height=120&name=Frame%201410087134.png) #### [Conrad Aquilina](https://www.linkedin.com/in/conrad-aquilina-4174973/) Financial Services Director, EBO ![Group-179](https://content.ebo.ai/hs-fs/hubfs/Group-179.png?width=120&height=29&name=Group-179.png "Group-179") ## What We'll Cover We will explore how next-generation AI is reshaping customer engagement, from onboarding and support to retention and loyalty. ### Agentic AI What agentic AI means in practice, where enterprise AI is heading, and how to turn its potential into measurable business value. ### A connected trader lifecycle Reduce onboarding drop-offs and KYC friction. Connect AI with your CRM and operational systems, from first contact to active trading. ### Engagement that earns loyalty Personalised market updates, proactive re-engagement, predictive churn modelling, and tailored education, including white-glove service for VIP traders. ### Trust built into automation Security, explainability and auditability in regulated environments. Explore GDPR, the EU AI Act and where humans should remain in control. ### The human + AI advantage How trader expectations are evolving, what effective support teams could look like in 2027, and how AI can strengthen relationships and brand trust. ### Live demo A live product demonstration of AI-powered engagement automation, followed by an open Q&A with our panel of industry and technology experts. ![Frame 1410087170 (3)](https://content.ebo.ai/hubfs/Frame%201410087170%20(3).png) ## **The AI Advantage in FX: Turn Every Trader Conversation into Growth** With EBO’s AI-powered solution, you can deliver a smarter digital experience through an AI assistant that learns and improves with every interaction, while transforming thousands of customer conversations into valuable sales insights. [DISCOVER](https://www.ebo.ai/industries/forex/) ## Who Can Benefit from This Session? This webinar is designed for decision-makers responsible for customer experience, growth, operations, compliance and digital transformation across FX brokers, trading platforms and fintech firms across Cyprus, Greece and the UK. Sectors --- - Banking & Financial Institutions - Fintech & EMIs (Electronic Money Institutions) - FOREX Trading Firms Job titles --- - **Executive Leadership** (CEO, COO, CDO, CRO) - **Customer Experience & Support** (Head of Customer Experience, Head of Customer Service, Director of Customer Support, Customer Success Manager, VP of Client Relations, Customer Journey Specialist, Chief Customer Officer, Head of Customer Operations, Head of Contact Centre, Head of Digital Operations, Head of Customer Experience, Head of Digital Transformation) - **FX/Trading** (Head of Risk, Fraud Director, Head of Payment Operations, Head of Financial Crime, MLRO, Head of AML, Compliance Officer) ## Real Stories from Real Clients [Discover](https://www.ebo.ai/success-story/) how financial institutions and organisations achieve success with EBO's AI-powered solutions. "The project with EBO has allowed us to leverage the power of AI, in keeping with our mission, to make the banking experience simpler and more personal." ![Screenshot 2023-04-04 at 17.55.41](https://content.ebo.ai/hubfs/Screenshot%202023-04-04%20at%2017.55.41.png) Daniel Cassar Head of Project Delivery and Digital Innovation, APS Bank ![Frame 1997 (4)](https://content.ebo.ai/hs-fs/hubfs/Frame%201997%20(4).png?width=200&height=72&name=Frame%201997%20(4).png "Frame 1997 (4)") "We've chosen EBO as a partner to help us adopt innovative technology that allows us to scale and deliver services more efficiently and effectively for our customers." ![Screenshot 2023-03-29 at 17.19.04](https://content.ebo.ai/hubfs/Screenshot%202023-03-29%20at%2017.19.04.png) Peter Bugeja Head of Technology Solutions & Digital, MAPFRE ![LOGO\_MAPFRE\_RGB](https://content.ebo.ai/hs-fs/hubfs/LOGO_MAPFRE_RGB.webp?width=200&height=58&name=LOGO_MAPFRE_RGB.webp "LOGO_MAPFRE_RGB") ## Unlock the potential of AI for regulated industries Discover how agentic AI can transform trader engagement, boost retention and automate the client lifecycle, and see where the industry is heading in 2027.  [SAVE YOUR SEAT](https://content.ebo.ai/ai-in-fx-trading#section-2) ![Frame 1410087257](https://content.ebo.ai/hubfs/Frame%201410087257.png) --- ![Screenshot 2022-11-30 at 18.33.03](https://content.ebo.ai/hs-fs/hubfs/Screenshot%202022-11-30%20at%2018.33.03.png?width=127&height=74&name=Screenshot%202022-11-30%20at%2018.33.03.png)   [**Home**](https://www.ebo.ai) [Financial Services](https://www.ebo.ai/industries/financial-services/) [About Us](https://www.ebo.ai/about-us/) [Contact](https://www.ebo.ai/contact-us/) [Blog](https://www.drivewebstudio.com/drive-hubspot-theme-documentation) **Contact** Phone:(+44) 0203 916 0018 Email: hello@ebo.ai EBO.AI (UK) Ltd, Kemp House 160 City Road London EC1V 2NX UK **Join our newsletter:** [Follow us on Facebook](https://www.facebook.com/eboai) [Follow us on LinkedIn](https://www.linkedin.com/company/11258615) [Follow us on Twitter](https://twitter.com/EBO_ai) [Follow us on Instagram](https://www.youtube.com/channel/UCpfhwtnwZALZvmILX7dfpZg) © 2025 All rights reserved ## Team Member Name ![team-member](https://cdn2.hubspot.net/hubfs/5377389/theme/images/stock-images/team-member-1.png) Team member bio information.