AI in iGaming – Level Up Your Customer Experience with AI
Watch the webinar and gain insights on how to:
Reduce support costs by over 50%
Maintain the human touch in CX
Boost ROI Beyond 200%
Simplify KYC & compliance
Automate over 50% of customer conversations
Detect and prevent problem gambling using AI
Fill out the form to access the full video recording.
Explore the Key Takeaways
In this expert-led discussion, leaders from EBO, Stanleybet, and MindwayAI explored how AI and intelligent automation are reshaping customer experience in iGaming industry.
Key takeaways included the importance of balancing AI efficiency with human empathy, leveraging Conversational and Agentic AI to improve engagement, and detecting risky behaviours while ensuring compliance and trust.
Real-world examples, including Stanleybet’s AI virtual agent developed by EBO,demonstrated how AI can enhance player satisfaction, reduce costs, and support operational efficiency.
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