hero-02

The Digitally Included Patient

How using new digital channels
helps Harry talk about how he is feeling.

Harry is 58 years old with two grandchildren. Since his marriage ended and losing his job, he has found it difficult to talk about how he is feeling.

Frame 1900-2
Ellipse 14-4

Harry has been feeling very low and feels things are getting worse. He goes to his GP to ask for help and is referred to the local IAPT service for psychological support.

Ellipse 16-4

Mark is a psychologist, whose Trust has digitised the IAPT patient pathway, combining Virtual Assistants (which are super-intelligent chatbots), SMS and email in a programme that is now proactively engaging with patients.

Rectangle 683-3

“Sally” is the IAPT Virtual Assistant (VA) created with EBO and now works 24/7 in the background. Sally is learning all the time.

Group 1871-2

Download the 'Digitally Included Patient' Infographic.

EBO is trusted by

Untitled (300 × 300 px)-2
Untitled (300 × 300 px)-4
Untitled (300 × 300 px)-5
Untitled (300 × 300 px)
Untitled (300 × 300 px)-6
Untitled (300 × 300 px)-3
E77268CC-B7CB-41AC-AB550FEF9E31B0D2
image 9
image 8
Group 1888

EBO accreditations 

5-2
6-1
4-1
D1tAyzAXcAIwuRQ-2
2-1
3-1
Cyber-Essentials-Plus-logo
2-Oct-07-2022-04-18-12-97-PM