--- title: The Digital Front Door for NHS - Webinar description: "An insightful panel discussion on patient access, AI and the future of a digital front door, introducing EBO’s Single Point of Access and Navigation (S.P.A.N) solution. A safeguarded, AI-powered digital front door co-designed with NHS teams to help\npatients and carers find the right service the first time." image: https://content.ebo.ai/hubfs/Frame%201410087105.png --- [![EBO - AI for Financial Services](https://content.ebo.ai/hs-fs/hubfs/Frame%2011%20(2).png?width=6620&height=1588&name=Frame%2011%20(2).png "EBO - AI for Financial Services")](https://www.ebo.ai/industries/financial-services/) [Add a button link here](https://www.hubspot.com/) REGISTER NOW ![Frame 1410086885 (1)](https://content.ebo.ai/hubfs/Frame%201410086885%20(1).png) ![Frame 1000002194](https://content.ebo.ai/hubfs/Frame%201000002194.png) ![Logo - 400x150](https://content.ebo.ai/hubfs/Logo%20-%20400x150.png "Logo - 400x150") # **WEBINAR** ## The Way In: Making NHS Navigation Work ![Frame 1410087046](https://content.ebo.ai/hubfs/Frame%201410087046.png) You can now watch the full recording of **The Way In: Making NHS Navigation Work** on demand. Hear experts from EBO, Hertfordshire Partnership University NHS Foundation Trust, and ORCHA as they explore how NHS organisations can simplify access to care, improve patient navigation, and safely adopt AI-powered digital services. Fill out the form to access the recording. --\>  [WEBINAR ON DEMAND](https://content.ebo.ai/digital-front-door-webinar#section-2) ## Explore the Key Takeaways In this expert-led discussion, leaders from EBO, Hertfordshire Partnership University NHS Foundation Trust, and ORCHA explored how NHS organisations can simplify access to care through intelligent navigation, safe AI, and joined-up digital pathways. Key takeaways included the importance of creating a single digital front door, helping patients reach the right service first time, implementing AI with robust clinical governance, and improving patient experience through trusted, human-centred navigation. Drawing on real-world deployment experience from Hertfordshire Partnership University NHS Foundation Trust and a live demonstration of EBO’s Single Point of Access and Navigation (SPAN), the webinar showcased practical approaches to delivering safer, more connected access to NHS services. 💡 **Missed the live session?** 👉 **Watch the full webinar on demand or explore the [key takeaways in our latest blog](https://healthcare.ebo.ai/2026/06/26/key-highlights-from-ebos-webinar-with-hpft-orcha/).**   ## Access the Guide Learn more about the approach discussed in the webinar with our guide to [EBO's Single Point of Access and Navigation](https://healthcare.ebo.ai/nhs-single-point-of-access-and-navigation/) (SPAN) solution. Discover how safeguarded AI supports safer, simpler, and more connected access to NHS services while keeping patients and carers at the center of every interaction. ✔️ Supports more connected neighbourhood-based care ✔️ Enables patients to ask routine access questions in plain language ✔️  Targets a 3x operational return on investment (ROI) ✔️ Guides patients/carers to the most appropriate next step safely  [DOWNLOAD GUIDE](https://share-eu1.hsforms.com/1xSl5W29WQxqPZ0TKHHYDCwfb0wr) [![Frame 1000002184](https://content.ebo.ai/hs-fs/hubfs/Frame%201000002184.png?width=700&height=902&name=Frame%201000002184.png "Frame 1000002184")](https://share-eu1.hsforms.com/1xSl5W29WQxqPZ0TKHHYDCwfb0wr) ## EBO is partnered with: ![Frame 2578-1](https://content.ebo.ai/hs-fs/hubfs/Frame%202578-1.png?width=1240&height=674&name=Frame%202578-1.png "Frame 2578-1") ![Screenshot 2022-11-30 at 18.33.03](https://content.ebo.ai/hs-fs/hubfs/Screenshot%202022-11-30%20at%2018.33.03.png?width=127&height=74&name=Screenshot%202022-11-30%20at%2018.33.03.png)   [**Home**](https://www.ebo.ai) [Financial Services](https://www.ebo.ai/industries/financial-services/) [About Us](https://www.ebo.ai/about-us/) [Contact](https://www.ebo.ai/contact-us/) [Blog](https://www.drivewebstudio.com/drive-hubspot-theme-documentation) **Contact** Phone:(+44) 0203 916 0018 Email: hello@ebo.ai EBO.AI (UK) Ltd, Kemp House 160 City Road London EC1V 2NX UK **Join our newsletter:** [Follow us on Facebook](https://www.facebook.com/eboai) [Follow us on LinkedIn](https://www.linkedin.com/company/11258615) [Follow us on Twitter](https://twitter.com/EBO_ai) [Follow us on Instagram](https://www.youtube.com/channel/UCpfhwtnwZALZvmILX7dfpZg) © 2025 All rights reserved ## Team Member Name ![team-member](https://cdn2.hubspot.net/hubfs/5377389/theme/images/stock-images/team-member-1.png) Team member bio information.