AI-powered Patient Portals for Mental Health & Community

With growing investment in patient portals across NHS Mental Health and Community Trusts, now is the time to shape how these tools can truly meet the unique needs of those they serve.

Join speakers from NELFT NHS Foundation Trust and EBO as they discuss how digital interactions are evolving and how Artificial Intelligence and behavioural science are shaping the way forward for this technology.

You'll also get the opportunity to see EBO's Rio-integrated Intelligent Patient Portal in action. This second generation portal is built with a radically human-centered design philosophy, placing inclusion, trust and accessibility first.

You're invited to an exclusive roundtable for Rio EPR customers. Get the chance to give insight, ask questions and discuss key topics:

Find out how AI is reshaping patient portals to provide more personalised, responsive, and predictive mental health support.

Discuss the unique digital needs of mental health service users and how we can design with empathy and inclusivity in mind.

Explore the role of behavioural science in creating meaningful, effective digital experiences that foster trust, engagement, and wellbeing

Discover the power of the Rio-integration - how EBO’s patient portal is Rio-integrated and ready for deployment.

In this round table you'll get the chance to see EBO's patient portal (IPP) in action. Unlike static portals, this NHS-aligned solution uses Conversational AI to automate two-way natural conversation, enabling 24/7 access to services such as ✔️appointment management, ✔️assessments, ✔️waiting list validation and ✔️personalised care journeys.

Fully interoperable with the Rio EPR and compliant with NHS IT standards, the IPP empowers Trusts to improve patient access, reduce staff workload and meet NHS targets for digital maturity and Channel shift.

EBO's portal is designed with “Digital empathy,” at its core. This means that the portal uses AI and sentiment analysis to create emotionally attuned, human-like interactions. It proactively adapts to user's emotion, offers multilingual support, and integrates behavioural science to build trust, emotional connection and shape patient decisions.

Especially vital in mental health, the portal prioritises sensitivity over speed, offering personalised, inclusive, and accessible care—designed not just to function, but to empower and support patients as a virtual companion.