Roundtable:
A live demonstration and panel discussion
🗓️ 19.08.2025 | ⏰ 12pm - 1pm (GMT+1) | 📍 MS Teams
The Next Generation Patient Portal for Mental Health & Community
Watch a live demonstration of EBO's Intelligent Patient Portal. Developed with patients, for patients, EBO’s portal uses Conversational AI and behavioural science to automate key interactions across the patient journey, freeing up clinical and administrative time, while improving patient access and reducing DNAs.
Discover the portal's different functionalities, including a spotlight on its powerful automated forms and assessments solution.
Hear directly from NHS leaders and AI digital experts from Oxford Health NHS Foundation Trust and EBO, as they discuss how this portal's technology is helping to create more empathetic, accessible, and effective digital experiences for mental health service users.
A live demonstration and panel discussion
The Next Generation Patient Portal for Mental Health & Community
Watch a live demonstration of EBO's Intelligent Patient Portal. Developed with patients, for patients EBO’s portal uses Conversational AI and behavioural science to automate key interactions across the patient journey, freeing up clinical and administrative time, while improving patient access and reducing DNAs.
Discover the portal's different functionalities, including a spotlight on its powerful automated forms and assessments solution.
Hear directly from NHS leaders and AI digital experts, as they discuss how new technology is helping to create more empathetic, accessible, and effective digital experiences for mental health service users.
🗓️19.08.2025 | ⏰12pm - 1pm (GMT+1) | 📍 MS Teams
“AI is no longer just about speed or scale. It’s about sensitivity. That’s especially critical in mental health, where trust and confidence are often lower to begin with.”
Richard Samuel
Former NHS England Director and NHS Chief Executive, responsible for the roll out of the national Patient Portal programme.
Designed for Patients.
Built for Trusts.
With the final bidding deadline for National Capital Funding fast approaching, now is the time to shape how these tools can truly meet the unique needs of those they serve.
By attending our panel discussion, you'll get the opportunity to see EBO's Intelligent Patient Portal in action. This second-generation portal is built with a radically human-centred design philosophy, placing inclusion, trust and accessibility first.
Why join?
Get the chance to hear from NHS leaders and AI experts, ask questions and discuss key topics:
Find out how AI is reshaping patient portals to provide more personalised, responsive, and predictive mental health support.
Discuss the unique digital needs of mental health service users and how we can design with empathy and inclusivity in mind.
Explore the role of behavioural science in creating meaningful, effective digital experiences that foster trust, engagement, and wellbeing
Discover the power of seamless integration - how EBO’s patient portal is fully compatible with any EPR system, making it ready for easy deployment across your Trust.
Take your first step towards transforming patient engagement and healthcare excellence
EBO is trusted by
EBO & Access Rio Partnership
EBO’s long-standing partnership with The Access Group (TAG) is one of our earliest and most established in the healthcare space. Together, we’ve supported 12 NHS Trusts across the UK in deploying EBO’s Virtual Assistant under the name Rio VA.
KickstYour Guide to Healthcare
Find out how you can:
- Redefine patient engagement
- Build meaningful relationships with patients at scale
- Increase patient access, agency and choice
- Introduce personalised automated conversation with each patient
- Improve workforce capacity
Discover the Intelligent Patient Portal for Mental Health & Community Trusts
In this session, you'll get the chance to experience EBO's patient portal (IPP) in action. Unlike static portals, this NHS-aligned solution uses Conversational AI to automate two-way natural conversation, enabling 24/7 access to services such as:
✔️ Appointment management
✔️ Assessments & forms
✔️ Waiting list validation
✔️ Personalised care journeys
Fully interoperable with the Rio EPR and compliant with NHS IT standards, the IPP empowers Trusts to improve patient access, reduce staff workload and meet NHS targets for digital maturity and Channel shift.
EBO's portal is designed with “Digital empathy,” at its core. This means that the portal uses AI and sentiment analysis to create emotionally attuned, human-like interactions. It proactively adapts to user's emotion, offers multilingual support, and integrates behavioural science to build trust, emotional connection and shape patient decisions.
Especially vital in mental health, the portal prioritises sensitivity over speed, offering personalised, inclusive, and accessible care—designed not just to function, but to empower and support patients as a virtual companion.
Meet the Speakers
Simon Hepworth
Head of Customer Success, EBO
With a proven track record in digital transformation, Simon led the national rollout of NHS England’s Digital Waiting List Validation programme and served as Regional Lead for the Mobile First “Patient Engagement Portals” initiative across North East and Yorkshire. His experience brings valuable insight and depth to the roundtable discussion.
Richard Samuel
Director of Healthcare Strategy, EBO
Former NHSE Director and NHS Chief Executive, Richard has been at the forefront of patient portal development since their inception—leading the original rollout across NHS acute settings. Now serving as EBO’s Director of Healthcare, he continues to shape the future of digital health, driving the conversation on AI-powered patient portals.
John Deguara
Chief Operations Officer, EBO
As a leader in organisational dynamics and project management, John ensures that every initiative at EBO stays focused on delivering tangible benefits. In his role as CTO, he provides strategic direction, drives critical thinking and decision-making, and fosters clear, cohesive communication across teams.
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It all starts with a conversation.
Book a free consultation with our Healthcare Director, Paul Boland
“The EBO Virtual Assistant is a new technology for us with great potential as it integrates directly with our RIO Electronic Patient Record.”
Andy l'Anson
IT Programme Manager
Shropshire Community Health NHS Trust
Get Ready for National Capital Funding
The National Capital Funding deadline is just around the corner (31st August) and we’re here to support you 💪 every step of the way.
With former NHS England professionals on board, we offer both strategic and technical expertise to help strengthen your submission and increase your chances of success.
Want to learn more? Join our upcoming session to discuss how we can support your organisation.
Trusted by:
EBO accreditations:
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